Updated: Apr 18, 2020
April 13, 2020
We hope this message finds you, your family, and your loved ones healthy and safe as we all have had to make life impacting adjustments.
For the safety of our staff, patients and the broader-community during the Covid-19 pandemic, we have to adjust the way Faces Refreshed and Lynnette Allen Adult Care will be servicing our patients during this pandemic.
The following cosmetic treatments are suspended until further notice:
All cosmetic fillers
Photo Dynamic Therapy
Beginning this Thursday we will be opening the office to see patients for needed blood work, hormone replacement therapy and treatments we deem to be of a medical necessity in nature e.g biologic injections.
With social distancing proving to have had a positive impact on mitigating the spread of the virus we are implementing the following procedures to keep with social distancing guidelines:
All patients are to wear a mask in order to be seen.
All appointments are to call or text the office when they arrive for their appointment.
All patients are to wait in their car until their room is ready and they are cleared to enter the office.
Once in the office you will be asked to wash your hands before entering your designated treatment room.
All payments for services (if applicable) must be made prior to treatment to facilitate your appointment and limit any loitering in the reception area.
The Government, dermatological and medical societies have indicated that many types of dermatology patient concerns can be addressed with Telemedicine – where we connect with patients over a direct and secure video link. We are expecting to role this out beginning next week.
We have implemented new ways to communicate and serve you by using many technologies that are new to us. We are sure there will be some hiccups along the way but know we will always be trying our best to deliver timely and accurate information as well as making your visit as pleasant as possible. If you have need of our skincare products you can now order them online on our website https://www.facesrefreshed.com/shop. The order system is running smoothly and while our suppliers have insured us that they can deliver the products, the leads times might be extended. This is due to demands on their production capabilities for government work to combat the virus since all of our products are manufactured at FDA certified facilities.
We have always said we are blessed to have the best patients and we miss the camaraderie we have with you all. We appreciate your patience in advance as we are trying our best to navigate this new (and hopefully temporary) normal.
Stay healthy, stay safe and take care of yourselves and each other.
Faces Refreshed - Lynnette Allen, NP-C